32″ HD Television

• Please call us at 855-994-2825 with any questions or before returning anything to the store.

• A copy of the instruction manual in English was enclosed with your product. If you are unable to locate it, you can view it from the link to the right.

• The echo is caused by Audio coming out of multiple sources.
• Use the TV remote or the buttons directly on the TV, to reduce the TV Volume to Zero.
• This will mean that all of the sound will be coming from your Soundbar or Surround Sound System.
• You can then use the remote that came with your AUDIO device to control the Audio for the TV.

If you subscribe to Cable or Satellite service, and use a Cable/Satellite box, you do not need to complete the “Channel Auto Scan” during initial setup.

• If you have already started a “Channel Auto Scan”, please exit the scan by pressing the MENU button on the Remote or on the Front/Side of the TV.
• To view your Cable/Satellite programming, make sure the TV is set to the correct INPUT/SOURCE where the Cable/Satellite box is connected (HDMI1, COMPONENT, etc.)
• If your Cable/Satellite box is connected with a RF-Coaxial cable, make sure the TV is set to Channel 3 or 4 depending on the instructions provided by your Cable/Satellite provider.

If you subscribe to Cable service and do NOT use a Cable box:

• Make sure you have selected CABLE for the “AIR/CABLE” setting in the “CHANNEL” section of the TV’s MENU system.
• Make sure the RF-Coaxial cable is firmly connected to both the rear of the TV and the cable wall outlet.
• Make sure the RF-Coaxial cable is connected directly to the TV from the cable wall outlet, and does not go to another device first such as a VCR.
• Try connecting the TV with a different RF-coaxial cable.
• Try connecting the TV to a different cable wall outlet.

If you are using an Antenna:

• Make sure you have selected AIR for the “AIR/CABLE” setting in the “CHANNEL” section of the TV’s MENU system.
• Adjust the position of your Antenna, making sure to keep the antenna away from as many obstructions as possible.
• Make sure the RF-Coaxial cable is connected directly to the TV from the Antenna, and does not go to another device first such as a VCR.
• Retry the “Channel Auto Scan” in the “CHANNEL” section of the TV’s MENU system.

The remote control from many Cable/Satellite providers can be programmed to operate most of the major functions of your TV. These functions include POWER, INPUT/SOURCE, VOLUME +/-, CHANNEL +/-, SELECT/OK/ENTER, & NUMBER BUTTONS (0-9)

• For any function not listed above, please use the original TV Remote.

To program your cable/satellite remote, follow the instructions provided by your provider and use one of the codes below:

• The remote code for AT&T (U-verse) is 1043
• The remote code for Comcast/Xfinity is 10030, 12371
• The remote code for Cox is 2397, 2049, 10030, 12371
• The remote code for DirecTV is 10030, 12371
• The remote code for Dish Network is 506
• The remote code for Optimum is 0040
• The remote code for Spectrum/Time Warner is 764
• The remote code for RCA Universal remotes is 0030

• Make sure there is nothing blocking the remote sensor on the front of the TV.
• Try standing directly in front of the TV so there is no angle between the remote, and the remote sensor on the front of the TV.
• Try moving closer to the TV.
• Replace the batteries in the remote.
• If you are using a universal remote control, try the original TV remote.  If the original TV remote works reprogram the universal remote to control the TV.

This message appears on the screen when the TV is not receiving any picture or sound.

• Make sure the TV is set to the correct INPUT/SOURCE for the device you are attempting to watch (HDMI1, COMPONENT, etc.)
• Make sure the device you are attempting to watch (Cable/Satellite Box, DVD player, etc.) is powered ON
• Make sure all cords used to connect the TV and the device you are attempting to watch (Cable Satellite Box, DVD player, etc.) are correctly inserted into the matching color-coded input & output jacks on both the TV and the connected device.
• For example, for a Component Video (Green, Blue, Red) connection, the Green cable should be inserted into the Green-colored jack on both the TV and the connected device.  Please refer to the TV Quick Start Guide for color-coded connection instructions.
• If you are attempting to watch a TV program using an antenna, try adjusting your antenna.

Certain functions in the TV’s MENU system will not be available for all inputs. If a menu function is shown in Gray text, the item can not be adjusted.

• If you need to adjust a menu function shown in Gray text, change the TV to a different source/input by pressing the INPUT button on the Remote or the Front/Side of the TV.

• If you are attempting to turn the TV ON with the Remote, try using the POWER button on the front/side of the TV.
• Make sure the power cord/power adapter is firmly connected to both the rear of the TV and the electrical outlet.
• Make sure the electrical outlet is working properly by carefully plugging in another device.

A “blurry” picture is usually caused when the content being watched is not presented in High Definition (HD)

• In order to view programs in HD, you must subscribe to HD programming with your cable/satellite service provider, and use a HD cable/satellite set-top box.
• In order to receive HD channels with cable/satellite set-top boxes, the set-top box must be connected to the TV with HDMI or Component Video (Green, Blue, & Red) cables.
• Cable/Satellite services usually provide the same station on both a High Definition (HD) channel and non-High Definition channel. For the best picture, make sure the channel you are attempting to watch is the HD channel. Contact your cable/satellite provider for details on your channel line-up.

This depends on the specific model of TV. All TVs utilize the VESA universal spacing mounting holes on the back of the TV for use with wall mounts.

• The VESA size for the TV is listed in the User Manual. You will need to know this information when buying a TV wall mount.