Bluetooth Headphones

Model: A9HPBT

Product FAQs

  • How do I contact Customer Service?

    • Please call us at 855-994-2825 with any questions or before returning anything to the store.

  • Headphones will not turn ON

    • Make sure the ON / OFF SWITCH is set to the ON position.
    • Change the battery.

  • Headphones will not pair

    • Turn your Bluetooth device OFF then ON to refresh the device’s Bluetooth memory.
    • Find the Bluetooth menu in your device and make sure the Bluetooth function is turned ON.
    • Turn the Headphones ON and unplug the headphone cable from the 3.5mm INPUT if necessary.
    • On your device, perform a Bluetooth “device discovery” to add the A9HPBT as a new device.
    • When the headphones are discovered device will display “A9HPBT” in the Bluetooth menu.
    • After selecting “A9HPBT” from the Bluetooth menu the LED indicator will slowly flash Blue.
    • The voice prompt will announce that Bluetooth Pairing was successful.

Product Downloads

If you have any further questions, please call us at 1-855-994-2825

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