MP3 Digital Audio Player

Model: AMP23B

Product FAQs

  • How do I contact Customer Service?

    • Please call us at 855-994-2825 with any questions or before returning anything to the store.

  • No Power

    • Make sure the battery is charged.
    • Confirm the unit is turned on.

  • No sound is heard in the headphones

    • Confirm the volume is not set to 0.
    • Confirm the headphones are completely plugged into the Headphone Jack.
    • Try pairing another device.

  • Unable to load music files

    • Confirm the USB cable is completely plugged into the USB port on your computer.
    • Is the driver installed properly?
    • Check to see if the memory is full.

Product Downloads

If you have any further questions, please call us at 1-855-994-2825

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