Bluetooth Headphones

Model: BS301HPBT

Product FAQs

  • How do I contact Customer Service?

    • Please call us at 855-719-8324 with any questions or before returning anything to the store.
  • Where can I get the Instruction Manual?

    • A copy of the instruction manual in English was enclosed with your product. If you are unable to locate it, you can view it from the link to the right.
  • Headphones will not turn ON

    • Make sure the ON / OFF SWITCH is set to the ON position.
    • Change the battery.
  • Headphones will not pair

    • Turn your Bluetooth device OFF then ON to refresh the device’s Bluetooth memory.
    • Find the Bluetooth menu in your device and make sure the Bluetooth function is turned ON.
    • Turn the Headphones ON and unplug the headphone cable from the 3.5mm INPUT if necessary.
    • On your device, perform a Bluetooth “device discovery” to add the BS301HPBT as a new device.
    • When the headphones are discovered device will display “BS301HPBT” in the Bluetooth menu.
    • After selecting “BS301HPBT” from the Bluetooth menu the LED indicator will slowly flash Blue.
    • The voice prompt will announce that Bluetooth Pairing was successful.

Product Downloads

If you have any further questions, please call us at 1-855-719-8324

Note: Some documentation files can be quite large. Based on your Internet connection speed and web site traffic, it may take a couple of minutes for a file to successfully download and open. Please be patient.The documents are being made available in PDF file format.