Wireless Indoor/Outdoor Stereo Speaker System

Model: BS4590

Product FAQs

  • How do I contact Customer Service?

    • Please call us at 855-719-8324 with any questions or before returning anything to the store.
  • No Sound

    • Make sure the AC adapter is fully inserted into the electrical outlet and the DC Input on the transmitter (5).
    • Make sure the Speaker is ON by checking the Power/Signal LED Indicator (11). If the Power/Signal LED Indicator (11) is not lit up, either connect the AC adapters, or replace the batteries in the speaker(s).
    • Make sure the connected device (MP3 Player, TV, DVD Player, etc.) is ON and has adequate power.
    • Make sure the connected device (MP3 Player, TV, DVD Player, etc.) is Playing and not on Pause.
    • Make sure the volume of speaker is not too low, or on mute.
    • Make sure the volume of the connected device (MP3 Player, TV, DVD Player, etc.) is not too low, or on mute.
    • Unplug the connected device (MP3 Player, TV, DVD Player, etc.) from the rear of the Transmitter for 5-10 seconds. Then re-connect the device to the Transmitter, press Play (if necessary) on your device and press the TUNE button on the front of the Speakers (9) or on the Remote (17).
  • Distorted Sound

    • Press the TUNE button on the front of the Speakers (9) or on the Remote (17) to make sure the Transmitter is properly connected to the Speaker(s).
    • Choose a different channel using the Channel Selector Switch (4) on the rear of the Transmitter.
    • NOTE: You must always press the TUNE button on the Speakers (9) or Remote (17) after selecting
      a different channel.
    • Make sure the volume level of speakers and of the connected device (MP3 Player, TV, DVD Player, etc.) are not set too high.
    • The speaker(s) may be too far away from transmitter. Try moving the speaker(s) closer. We recommend an operating distance of 1-150 feet in open areas. When using the speakers in areas with walls, ceilings, and other obstructions the speakers may need to be moved closer to the transmitter for the best reception.
  • Remote Not Working

    • Make sure there is nothing blocking the Remote Sensor (6) on the front of the speaker(s).
    • Try moving closer to the speaker(s).
    • Make sure there are no objects in the signal path of the remote control beam to the speaker(s).
    • Replace the batteries in the remote.

Product Downloads

If you have any further questions, please call us at 1-855-719-8324

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