6.3 Quart Digital Pressure Cooker

Model: EMPC6019Q

Product FAQs

  • How do I contact Customer Service?

    • Please call us at 888-770-3696 with any questions or before returning anything to the store.
  • Where can I get the Instruction Manual?

    • A copy of the instruction manual in English was enclosed with your product. If you are unable to locate it, you can view it from the link to the right.
  • Difficult to close the lid

    • This is caused when the Rubber Seal Ring on the lid is not lined up properly
    • Please try realigning the unit and trying to close it again.
  • Difficult to open the lid

    • This is caused when the Float Valve remains up after releasing the steam
    • Press down on the Float Valve gently with a kitchen utensil
  • Steam leaking from the lid

    This can be the result of one or more causes usually connected to the Rubber Seal Ring.

    • Please make sure the Rubber Seal Ring is installed and clean from food crumbs.
    • If the seal is damaged, please replace the Rubber Seal Ring.
    • Please make sure you lock the lid before using.
  • Steam leaking from the float valve

    This can be the result of having food crumbs in the valve.

    • Clean the Seal Ring of the Float Valve

Product Downloads

If you have any further questions, please call us at 1-888-770-3696

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