Please call us at 855-998-4326 with any questions or before returning anything to the store.
Where can I get the Instruction Manual?
A copy of the instruction manual in English was enclosed with your product. If you are unable to locate it, you can view it from the link to the right.
Disc will not play
Make sure the disc is loaded correctly with the label side facing up.
Make sure the disc is not dirty, cracked, or scratched.
Try another disc.
DVD Battery will not charge
Make sure the AC adapter is securely connected to the 9-12V DC Input.
Try another electrical outlet.
DVD Player shut off during playback
Charge the battery or connect the power adapter to an electrical outlet.
No sound from the speakers
Make sure the volume is not set too low or on Mute.
Make sure nothing is inserted into the 3.5mm Headphone Input.
DVD Player only shows a blue screen
Try pressing the MODE button on the DVD player to make sure the player is not set to AV IN.
No picture when connected to a TV
Make sure the correct TV TYPE is chosen in the SETUP MENU.
If you have any further questions, please call us at 1-855-998-4326
Note: Some documentation files can be quite large. Based on your Internet connection speed and web site traffic, it may take a couple of minutes for a file to successfully download and open. Please be patient.The documents are being made available in PDF file format.
