Portable DVD Player

Model: PDV915

Product FAQs

  • How do I contact Customer Service?

    • Please call us at 855-998-4326 with any questions or before returning anything to the store.
  • Where can I get the Instruction Manual?

    • A copy of the instruction manual in English was enclosed with your product. If you are unable to locate it, you can view it from the link to the right.
  • Disc will not play

    • Make sure the disc is loaded correctly with the label side facing up.
    • Make sure the disc is not dirty, cracked, or scratched.
    • Try another disc.
  • DVD Battery will not charge

    • Make sure the AC adapter is securely connected to the 9-12V DC Input.
    • Try another electrical outlet.
  • DVD Player shut off during playback

    • Charge the battery or connect the power adapter to an electrical outlet.
  • No sound from the speakers

    • Make sure the volume is not set too low or on Mute.
    • Make sure nothing is inserted into the 3.5mm Headphone Input.
  • DVD Player only shows a blue screen

    • Try pressing the MODE button on the DVD player to make sure the player is not set to AV IN.
  • No picture when connected to a TV

    • Make sure the correct TV TYPE is chosen in the SETUP MENU.

Product Downloads

If you have any further questions, please call us at 1-855-998-4326

Note: Some documentation files can be quite large. Based on your Internet connection speed and web site traffic, it may take a couple of minutes for a file to successfully download and open. Please be patient.The documents are being made available in PDF file format.