Bluetooth Speaker

Model: BSSB103

Product FAQs

  • How do I contact Customer Service?

    • Please call us at 855-719-8324 with any questions or before returning anything to the store.
  • Where can I get the Instruction Manual?

    • A copy of the instruction manual in English was enclosed with your product. If you are unable to locate it, you can view it from the link to the right.
  • Speaker will not turn ON

    • Make sure the ON / OFF SWITCH is set to the ON position.
    • Charge the battery.
  • Speaker will not pair

    • Turn your Bluetooth device OFF then ON to refresh the device’s Bluetooth memory.
    • Find the Bluetooth menu in your device and make sure the Bluetooth function is turned ON.
    • Try pairing another Bluetooth device.
  • No Sound

    • Make sure the volume on the BSPLED is not set to “0” or Mute.
    • Make sure the volume on your device is not set to “0” or Mute.
    • Make sure there is nothing plugged into the 3.5mm AUDIO INPUT.

Product Downloads

  • Instruction Manual

    Click on the ABOVE link to view the file

    Click your browser’s BACK button to return

If you have any further questions, please call us at 1-855-719-8324

Note: Some documentation files can be quite large. Based on your Internet connection speed and web site traffic, it may take a couple of minutes for a file to successfully download and open. Please be patient.The documents are being made available in PDF file format.